Staff Benefits
● 5 days work week
● EPF, SOCSO, EIS
● Medical subsidy
● Annual and Sick Leaves
● Public Holiday (PH) off-in-lieus
● PH double pay
● OTpay
● Annual salary increment and bonus
● Staff discount
● Company Dinners
Outlet Manager
Job Description
● Oversee the daily operations of the outlet for efficient operations
● Responsible for the profitability of the outlet and maximizes revenue generation
● Plan and assign daily duty roster and workloads of staffs
● Manage staffs schedule and outlet manpower cost
● Maintains high standards of quality control, hygiene, health and safety in outlet facility
● Ensure all staffs follow company’s SOP strictly
● Oversees recruitment, training and motivation of staffs
● Provide mentorship and conduct performance review of outlet staffs
● Obtain customer feedbacks and recommend necessary changes and improvements
● Organize regular meetings to discuss about issues and updates
● Analyze and resolves problems timely and effectively
● Address customers queries courteously and ensure customer satisfaction
● 5 days work week
Job Requirements
● At least 3 years of experience in management position of F&B outlets
● Passionate in the industry and its operational processes
● Able to work on weekends and Public Holidays
● Adaptive to fast paced environment and new challenges faced at work
● Service and detail oriented, good time management skills and able to multi-task
● Excellent interpersonal skills and the ability to communicate with all level of staffs
● Able to work independently and in a team
● Able to communicate effectively in Basic English, Mandarin and/or Malay language
● Food Hygiene certification required (Course fee will be borne by company with t&c apply)
Barista
Job Description:
● Prepare beverages such as coffee, tea and specialty drinks
● Greet and welcomes customers when they enter
● Maintain inventories, restock supplies and monitor stock levels
● Serve beverages and clear tables
● Keep bar area clean
● Adhering to all food safety regulations and quality controls
● Communicate customers feedback to Outlet Manager and recommend new menu items
● 5 days work week
Job Requirements
● At least 1 year experience in barista
● Knowledgeable in the basics of coffee making such as calibration of coffee machine,
frothing of milk and simple latte art
● Able to work both independently and in a team
● Able to work on weekends and Public Holidays
● Passionate about coffee and beverages
● Able to work in a fast paced environment
● Friendly, organized, good communication skills and detail oriented
● Food Hygiene certification required (Course fee will be borne by company with t&c
apply)
Service Crew
Full-time / Part-time
Job Description
● Greeting and responding promptly to customers’ inquiries for both walk-in customers and online platforms e.g. Whatsapp, Facebook, Instagram, phone and email
● Taking orders and serving food and beverages to customers
● Pack orders for pick-up and walk-in customers
● Cashiering
● Familiar with all product information and able to promote products to customers
● Clearing of tables
● Maintain cleanliness and housekeeping of outlet
● Other ad-hoc duties
● 5 days work week
Job Requirements
● Passionate, friendly, service and detail oriented individual preferred
● Able to work effectively in a team
● Able to operate a Point of Sales (POS) machine
● No prior experience required, on-job-training provided
● Able to communicate effectively in Basic English, Mandarin and/or Malay language
● Good problem solving skills
● Practice good hygiene and follow company’s SOP strictly
● Food Hygiene certification required (Course fee will be borne by company with t&c apply)
● Able to work on weekends and Public Holidays
Pastry Chef
Job Description
● Operate and manage the Pastry kitchen
● Prepare a variety of baked goods
● Oversees production line and ensure all SOPs are followed strictly
● Guide and motivate staffs to work more efficiently
● Plan and assign daily duty roster and workloads of staffs
● Manage staffs schedule
● Identify staffing needs and help recruit and train personnel
● Monitor and order ingredients, supplies and equipment
● Ensure that pastry kitchen adheres to health and safety regulations
● Maintain and enforce good hygiene practices amongst all staffs
● Develop new seasonal recipes and menus and keep up with the latest trends
● Encourages and build mutual trust, corporation and respect amongst team members
● Serves as a role model to demonstrate appropriate behaviors
● 5 days work week
Job Requirements
● At least 5 years of experience in pastry and baking industry
● Strong knowledge of baking techniques and ingredients
● Strong organizational and time management skills
● Good sense of planning and preparation for the day ahead
● Physically strong with good stamina and able to stand for long hours
● Strong leadership and communication skills to manage a team of pastry commis
● Creative, confident, detail oriented and positive attitude individual
● Able to work on weekends and Public Holidays
Pastry Commis
Job Description
● To assist the pastry chef in the creation of pastries and cakes daily
● To be on duty on time and be presented in a clean and smart manner, ensuring uniform is worn
● Follow kitchen’s SOP strictly
● Good hygiene practices and keep working area clean at all times
● To be able to take directions and instructions from pastry chef or seniors to help with
performance and development of yourself and others
● 5 days work week
Job Requirements
● At least 1 year of experience working in a pastry kitchen or relevant field
● Pastry and bakery graduates will be added advantage
● Strong interest in the pastry and bakery industry
● Able to withstand long working hours and good stamina
● Good time management and organizational skills
● Able to work effectively as a team
● Possess ability to multi-task in a fast paced environment
● Able to work on weekends and Public Holidays
In-house Social Media Manager
Job Description:
● Perform research on current benchmark trends and audience preferences
● Design and implement social media strategy to align with business goals
● Generate, edit and publish engaging content daily (e.g. Instagram and facebook
stories with original texts, photos and/or videos)
● Build social media presence by maintaining a solid online presence
● Update social media contents across all channels (Facebook, Instagram, Tik Tok, Xiao Hong Shu)
● Ensure brand consistency in copy through tone,voice and terminology
● Monitor SEO and web traffic metrics
● Manage and track budgets for social media activities
● Communicate with followers, respond to queries timely and monitor customers reviews
● Plan social media campaigns every quarterly and assist in the launch of new or seasonal products
● Analyze consumer behavior and competitor activity
● Stay up to date with current technologies and trends in social media, design tools and applications
● 5 days work week
Job Requirements
● BSc degree in marketing or relevant field
● 3-5 years of experience in social media management or related field
● Excellent knowledge on the usage of various social media platforms
● Skilled in photography and videography will be added advantage
● Strong copywriting and photo/video editing skills for each platform
● Solid knowledge of SEO, algorithm, keyword research and web content ranking
● Organizational skills, with the ability to prioritize and work across multiple projects
● Strong communication and people skills for articulating ideas to colleagues and clients
● Excellent verbal and written communication skills especially in English and Mandarin
and/or Malay language
● Creative skills for contributing new and innovative ideas
● Ability to work under pressure to meet deadlines
